Referron fixes  v2 

Connect page

“New contact”

“Send business card”

“Connect”

Should default to this screen 

Connect page should be on one page - currently you have to move up and down  to connect 

Message - should be included in sms to user

sms (and ideally email ) should say

Hey (name) great to connect. Looking forward to collaborate. (Message) Please download my business card to your phonebook https://members.referron.com/bsivc regards (user)

There should be a button to identify whether you want to send to recipient or to save to phone book 

When press connect button - this gets added as a connection and to activity summary 

Would be cool to have a template button that goes to a series of templates for message (same for referral message) (next stage) 

Hamburger index should be as follows 

My profile

Photo goes upside down - needs to be fixed

There should be a line for linkedinprofile -

This should upload your business card https://members.referron.com/bsivc

Connection page 

Add new connection - link to connect /send business card page - 

Should be cached for speed with a button to sync to server 

This should be updated with new connections and referrals (it currently does not do that ) - is it cached?

Business card summary

Is good for now - as connections have last 20 transactions - refer goes to connections page 

Refer page 

Templates for message - cool to have 

Need to have choice to send to seeker or send to business 

When you refer - it goes to connections page

 - new contact - linked to send business card 

When referring from phonebook

Change add new contact to add to referral 

Add to activity summary

When a referral is made - add sender and business to activity summary 

Connections on the go (game changer)

Next phase

People in room press “connections on the go “- and those that have also pressed connections on the go - will be populated on a list - people can then add those connections to referron .... this would be added to connection summary (game changer)

Bump - if they have activated connections on the go / they can bump phones to add each other (linked use qr code - not great experience) 

Rating and Search function for people -cool (next phase)

Monetising activity report - premium version - (next phase)

Once app is good - when someone signs up - option to go to phonebook

“Hey name, click here to download referron and upload your profile - so I can rate you and refer you business .... best (user) 

How effective is Email Marketing? How do you do this effectively?

If you’re not using email marketing to reach your target audience, you should be. 

Email marketing is one of the most powerful forms of marketing today, and when used with a social media campaign, and a clear idea of your #bamfam - your marketing results can be exponential!

Email marketing (EDM campaigns)  allows you to connect with customers, clients and other businesses in a personable and effective manner.

According to Small Business Trends, 54% of SMEs were open to receive email information on brands they were interested in!

If you give customers what they want - you will get what you want! 

Below are 5 things that you need to know when creating an effective email campaign? 

Have a clear plan of your “funnel”

What is your #Bamfam (book a meeting from a meeting).

Don’t try and sell anything until you build trust .

Be clear on what you want your Prospects to do?

What is the objective of your email campaign? 

Be prepared to connect with them 25 times before building enough #klt to make them buy!!

If you give people what they want and you will get what you want!

Who’s My Audience?

Be extremely targeted. The more you segment your audience identifying their interests - the more powerful the campaign.

We use campaigner that creates lists of people that are interested in what you have to say!

If you have people following you on social media , Facebook or LinkedIn - get their emails through giving them exceptional value if they subscribe to your tribe! 

segment segment segment 

Based on factors like age, product preferences and lifestyles create content that fits the parameters of those things.

If you give customers what they want - you will get what you want! 

Keeping a Content List:

Create or source great content and offers and events that you can share with your Prospects.

Communicate the greatest amount of information with the fewest amount of words possible. 

Consistency:

What is the rhythm of the information you communicate? What’s the flow of your key messaging?

Establishing a regular cadence or rhythm will let your audience know when they should expect curated content. 

Feedback Cycles and Metrics

Analyse the data 

• Some Important metrics:
• Open Rate (Don’t stop there)
• Click-Through Rate (Response rate to links & CTAs)
• Unsubscribe Rate and Compliant rate (those who dropped off)
• Conversion Rate (Those who completed the desired action)
• Number of views
• Bounce Rate
• Forward Rate

Following these metrics in more depth and detail will unveil the performance of your emails. They will show you what times, type of content and messages that your consumers or clients respond to the most. Regularly check these insights to improve how your email marketing performs.

How did Kevin Plank launch a $5b fashion brand - now one of the biggest global fashion powerhouses?

What was the 10X factor ?

1. Kevin was passionate about football and built a Rolodex of 50 nfl stars 
2. He identified a need - Wearing cotton T-shirt under his pads was uncomfortable, and always wondered why no one ever made an alternative to a short sleeve cotton T-shirt in the summer and a long sleeve cotton shirt in the winter. “I wanted to build the best T-Shirt in the world for football players” said Kevin 
3. Innovated - Tested synthetic material to make compression shorts and tops and made his first six or seven prototypes and tested them on his teammates . 
4. 500 T-shirts were custom-made. Mr Plank then sent three to each of his nrl mates saying “if you like this, try it. And if you don’t like it, please give one to the guy in the locker room next to you.”
5. Turnover growth - $25k - $160k - $585k - $7m - $440m in 2005 - $1b in 2010 - $5b now 
6. UnderArmour became a brand  - an ethos - an idea - and you can’t kill an idea 

What’s your 10X factor ?

Building klt through emotional connection with your team

Great article by Melissa Smith - building klt through deep and meaningful with her team 

It occurred to me today that if anyone else was looking in on my team eating lunch, they would have either thought that our relationship was weird or would have been outraged by the level of personal conversations taking place on every topic imaginable.

We have gone through periods where we have been very close to our team, and other times where we have been burned once too often and have set up structures to ensure that we don't discuss anything other than work and the mandatory "what I did on the weekend" conversations.

For kicks, today we chatted about the things we liked about each other. Instead of being what most people say, it was deep...very deep. For instance, one person said that they liked how everyone including management have each other's back and they had never experienced that before. Another said that our team was their family, and I was like their Mom. 

While leaders are meant to inspire and that definitely was a common thread, we try and get real with our team and have conversations that may be uncomfortable but act as a release. One lovely employee talked about how bullying at high school affected her even now. Another about the issues associated with coming to terms with their sexual preferences. I talked about my desire to have a family by myself through IVF and how my dog dying is going to be worse than anything else I have experienced.

Tears often well in our eyes when we go through something deep and personal but it is by choice that these conversations occur, not because a consultant has come in and asked us to "share". 

Some would say it's too much, other's would say it's refreshing. Who is right and who is wrong? Only time will tell.

Unsuccessful Sales Speak

John Dean - (JD) will inspire , enthuse and engage you and your team to become a more effective sales machine. 

We look forward to hear him speak next Thursday 17 October at our Innovation forum.

Below is a great article of his talking about Unsuccesful sales speak and the 5 things you can do to create more effective sales people in your team.

There is a language that unsuccessful sales people have. They use it to diffuse the scent, and ask management to suspend judgement about their performance. And for some reason Sales Managers fall for it, "better the devil we know, cost of finding someone else, upsetting the apple cart...." whatever it is it doesn't make sense!

The language can also be described as having a victim mentality. There is a tendancy to blame many things and never take responsibility for a lost deal. In talking to tens of thousands of sales people I have only ever heard once, one person say that they were to blame for a poor result.

Here are the signs your sales team are doormats that your prospects walk all over.

They tend to answer a question (about deal qualification) with such a long, and irrelevant answer such that everyone forgets the original question.

The pipeline is 10 x the sales target with mostly new opportunities that haven't even been met yet. (They will not sack me if my pipeline is strong).

Responses like..

• "They will buy next month..."
• "It was price, we were too expensive"
• "We lost on functionality"
• "We are just waiting for one more signature"
• "We need a better website" (I actually heard this in a sales meeting).

If you recognise this language what should you do about it? Every situation is different but here are some ideas...

1. Conduct a review of one opportunity. Ask them to tell you about any prospect. See how long they speak for. Rough rule, the longer they speak, the more they know, the better they are
2. Go on a sales call with them (coaching call), see how much they talk vs listen (As a guide, listening and questioning - 70%, speaking - 30%)
3.  Prepare a Performance Improvement Plan - a plan to help them improve the situation.
4. Buddy them up with a high performer.
5. Get sales training, or organise a coach for them.

Join us next Thursday with JD Dean 

https://www.eventbrite.com.au/e/bsi-innovation-forum-powered-by-bbg-tickets-50474712223

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